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The owner of The Pink Door is Susan Detar. She is a Certified Mastectomy Fitter accredited by the American Board for Certification in Orthotics and Prosthetics. The facility is also accredited by the same accrediting body.
Susan opened The Pink Door in October 2005. After helping a friend through bi-lateral mastectomy surgery and the subsequent fitting of prostheses and bras, she felt that the experience should have been more pleasant. It took six months of research and planning to put a business plan in place and open the shop. Susan’s vision of a warm, inviting boutique became a reality when a home in the south historic district of Palatka became available. It was a perfect setting for this specialty lingerie boutique. After 16 years at this location, she is relocating to her home in Palatka where you will continue to feel the warm and inviting environment.
Our mission statement is “The Pink Door will be recognized as the preferred provider of foundations to women affected by breast cancer. We will offer a wide selection of products in a knowledgeable and caring environment. Our goal is to fulfill 80% of our customers’ needs on the first visit.”
Susan’s commitment to her customers is to provide the right thing, at the right time and at the right place. This is a business philosophy learned in her prior career as a purchasing professional and allows for a more satisfying experience for the customer. No one will leave the shop with something that doesn’t feel perfect for her situation. If what she needs isn’t on the shelf, product will be ordered for her. Every contact must instill trust and earn loyalty.
Let us show you how we can help.
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101 Sunset Point Palatka, FL 32177 phone: 386-328-9424 fax: 386-328-9470
Hours by appointment only Tue-Fri 10am to 5:30 Call or e-mail to arrange your next visit. Like us on Facebook!
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